Online Trading Platform
I Keep Getting This Error Message. What Does It Mean?
SG Market
There is a limit to how far you can place your orders. At any point of time, the system takes in orders up to 30 bids away from the last done price.
To see the last done price, check the column price "Last".
Online Trading Platform
You will first need to establish the stock's bid size and then count 30 bids:
Example 1 - SG Market
Say, you are looking at Venture and it's last done is $14.08. The price range is $1.00 and above, hence the bid size is $0.01. This means that 30 bids is $0.30. The lowest you can queue to buy is $13.78. Likewise, the highest you can queue to sell is $14.38.
Example 2 - SG Market
You are looking at Genting. The last done is $0.51. The price range is $0.20 - $0.995, hence the bid size is $0.005. This means that 30 bids is $0.15. The lowest you can queue to buy is $0.36. Likewise, the highest you can queue to sell is $0.66.
Example 3 - SG Market
You are looking at STI ETF. The last done is $2.255. In the table above, look under Exchange traded funds and exchange traded notes. The bid size can be either $0.01 or $0.001. Since you saw STI ETF trading at $2.255 (3 decimals), it means the bid size is $0.001. This means that 30 bids is $0.03. The lowest you can queue to buy is $2.225. Likewise, the highest you can queue to sell is $2.285.
Using The Force Key
If you wish to queue lower or higher than 30 bids, then you will have to use "Force" on the place order page. It literally means that it will "force" the order through. Generally, it is not recommended to use the force key unless it is necessary (eg. placing orders for penny stocks).
Also, using the force key will require some reward points. 4 Reward Points will be deducted once the option is selected. This is irregardless of whether the order is eventually fulfilled or not. This option is subject to availability of points.
As for LinkPoints clients, Force Keys must be redeemed prior to placing an order with Force Key selected. 30 LinkPoints will redeem one (1) Force Key order submission. If there are insufficient Force Keys redeemed, an order submitted with the Force Key option ticked will be rejected.
HK Market
For the HK Market, you are allowed to key in a price up to 24 bids from the last done price.
The table below shows the bid size for HK Market:
Example 1 - HK Market
Say, you are looking at Tencent and it's last done is HKD 414.00. The price range is > 200.00 - 500.00, hence the bid size is HKD 0.20. This means that 24 bids is HKD 4.80. The lowest you can queue to buy is HKD 409.20. Likewise, the highest you can queue to sell is HKD 418.80.
HK Market does not have a Force Key.
Hence, when placing orders, always be mindful of the 30 bids for SG Market and 24 bids for HK Market.
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